

I've looked at all the help & guidance on the Adobe website & in the forums but none of the suggested solutions work. I have also tried deleting the OOBE folder (it re-populates) but this has had no effect.Ĭlearly there is something that is not being deleted as part of the uninstall process but I have no idea what - until that's happened, it's going to get in the way of the reinstall. This stops at 43% EVERY time I run it - sometimes it suggests that there is between 2 & 4 minutes to go to complete it and on other occasions it shows as being less then a minute - either way it fails completely & just hangs and needs a Forced Quit. I have then tried to re-install Creative Cloud using the Creative_Cloud_Installer. I have used the Adobe Creative Cloud Cleaner Tool, as well as the Creative Cloud Uninstaller but neither seems to fully uninstall the application.

As part of this, I have tried to uninstall Creative Cloud but get the message "Uninstallation of Creative Cloud desktop completed with errors". I have been trying (and have given up on) installing Elements 2019.
